Job Description

IntraHealth Namibia is seeking a dedicated and detail-oriented Senior Data Clerk to support the accurate collection, capturing, management and reporting of programme data at facility and district level. The successful candidate will coordinate data entry activities, support data quality assessments, analyse and compile programme data, and ensure timely submission of accurate databases and reports. The role will also provide technical support, training, mentoring and supervision to Data Clerks and other facility-based personnel to strengthen data quality and promote the use of data for programme performance monitoring.

Required Knowledge, Skills, and Abilities

• Capture, clean, process and analyse quantitative and qualitative programme data.
• Support HIV/TB data abstraction, capturing, management and analysis at clinic, health facility and district level.
• Compile and submit monthly and quarterly reports and aggregate programme statistics.
• Train, mentor, supervise and provide technical M&E support to Data Clerks and other health personnel.
• Identify capacity-building needs and facilitate training and support for Data Clerks and relevant facility personnel.
• Conduct first-level monthly data quality assurance and ensure corrections are completed before data submission.
• Ensure accurate and timely data capture and reporting to MoHSS in accordance with national guidance and reporting protocols.
• Ensure Quantum ePMS data synchronisation with the district server and support the protection, integrity and backup of electronic data.
• Produce facility-based data reports and electronic data extractions as required.
• Maintain strict confidentiality of patient medical records and programme data.
• Travel to assigned facilities as required to provide data entry, data quality review and data extraction support.

Education + Experience

Minimum Qualifications

• Bachelor's Degree in Administration, Monitoring & Evaluation, Information Technology, Statistics, or a related field.

Minimum Experience

• At least 3 years' experience working as a Data Clerk or in a data-entry-related role within HIV-related programmes or activities.
• Demonstrated experience and competence with PEPFAR, CDC and/or USAID monitoring and evaluation systems and reporting requirements is desirable.
• Ability to work independently, take initiative and effectively manage assigned responsibilities.

Key Competencies

• Good report writing skills.
• Knowledge of MoHSS HIV M&E databases, particularly ePMS/Quantum ePMS.
• Strong data capturing, data cleaning and data management skills.
• Ability to analyse quantitative and qualitative programme data.
• Good computer skills, including Microsoft Word, Excel, PowerPoint, Teams and Outlook.
• Strong verbal and written communication skills in English.
• Ability to provide training, mentoring and technical support to Data Clerks and other health personnel.
• Strong attention to data accuracy, quality, integrity and confidentiality..