Terms of Service

Last updated: 29 August 2026

Welcome to iStratgo Recruitment, a cloud-based Recruitment Management module provided by IMD Innovations Proprietary Limited (Registration No. 2012/003345/07), with its principal place of business at Fourways Golf Park, Roos Street, Fourways, Johannesburg, 2190 ("IMD").

iStratgo Recruitment is part of the iStratgo Software Application — a strategic, cloud-based Human Capital Management platform that aligns business strategy, people performance, and workforce execution in one integrated system. By accessing or using our platform at recruitment.istratgo.com, you agree to be bound by these Terms of Service. If you do not agree, please do not use the platform.

1. Definitions and Interpretation

1.1 Definitions

Unless otherwise expressly stated, the following definitions apply:

"Agreement" means these Terms and Conditions together with all annexures, IMD's Data Processing Agreement and Privacy Policy, as may be amended from time to time.
"Access Credentials" means any user name, identification number, password, license or security key, security token, PIN or other security code used to verify an individual's identity and authorization to access and use the Services.
"Authorized User" means Job Seekers, Employers, Recruiters, and their employees, consultants, contractors, and agents who are authorized to access and use the Services.
"Available" means the Services are available for access and use by Users.
"Availability Requirement" means 98% of the time as measured over the course of each calendar month during the term of this Agreement.
"Confidential Information" means all technical, trade, commercial, financial and management information and secrets used by a Party in the conduct of its business which is not readily available to competitors.
"Data" means any data about Users, including but not limited to personal information as contemplated in the Protection of Personal Information Act 4 of 2013 (POPIA).
"Employer" or "Recruiter" means any individual or organisation that uses the platform to post jobs and find candidates.
"Fee" means the applicable fees for the Services as agreed with the Customer.
"IMD Materials" means the Software, the IMD Systems and any other information, data, documents, materials, works, devices, methods, processes, hardware, software and other technologies provided or used by IMD in connection with the Services.
"IMD Systems" means the information technology infrastructure used by or on behalf of IMD in performing the Services, including all computers, software, hardware, databases, electronic systems and networks.
"Intellectual Property" means any copyright or industrial property right, including patents, inventions, works of authorship, trademarks, industrial designs, trade secrets, Know-how, designs, copyrights, techniques, ideas, concepts, algorithms, and any other intellectual or industrial property.
"Job Seeker" means any individual who creates an account to search for and apply to job opportunities.
"Know-how" means all information, both technical and otherwise, known to IMD which in any way relates to IMD's business including formulae, designs, specifications, drawings, data, manuals, business plans, strategic plans, customer lists, and sales information.
"Permitted Use" means any use of the Services by an Authorized User solely for legitimate recruitment purposes.
"Platform" refers to the iStratgo Recruitment website and all associated services.
"Security Breach" means any accidental, unauthorized, or unlawful destruction, loss, alteration, disclosure of, or access to Data, or any act or omission that compromises the security, confidentiality or integrity of the Data.
"Services" means the software-as-a-service Recruitment Management offering provided by IMD through the iStratgo platform.
"Software" means the iStratgo Cloud software application and all new versions, updates, revisions, improvements and modifications thereof.
"User" means any person accessing the platform, whether as a Job Seeker, Employer, Recruiter, or visitor.

1.2 Interpretation

Any reference to an enactment is to that enactment as amended or re-enacted from time to time.
The words "include," "including" and "in particular" shall be construed as being by way of example and shall not limit the generality of any preceding words.
The expiration or termination of this Agreement shall not affect provisions that expressly provide they will operate after expiration or termination.
The rule of construction that a contract shall be interpreted against the drafting Party shall not apply.

2. Duration and Termination

2.1 Duration

This Agreement commences upon your registration or first use of the platform and continues until terminated in accordance with these provisions.

2.2 Breach

Should either Party commit a breach of any provision of this Agreement, the other Party shall be entitled to give 14 (fourteen) calendar days written notice to remedy the breach.
If the defaulting Party fails to comply with such notice, the aggrieved Party shall be entitled to cancel this Agreement or claim performance of all obligations.
The aggrieved Party shall not be entitled to cancel this Agreement unless such breach is a material breach going to the root of this Agreement and is incapable of being remedied by a payment in money.

2.3 Termination

This Agreement shall terminate upon the earliest to occur of:

The agreed end date of the subscription;
Such other date as the Parties agree in writing;
A material breach where the defaulting Party fails to remedy within 10 business days of written notice; and/or
IMD does not provide any Services for a period of at least 12 months.

Neither Party shall be liable to the other for any indirect, incidental, special or consequential damages as a result of the performance or non-performance of obligations under this Agreement.

2.4 Termination for Convenience

Customers may terminate this Agreement for convenience by giving IMD 3 calendar months written notice or paying an early termination penalty equivalent to three months of License subscriptions.

2.5 Consequences of Termination

Termination or expiry shall not affect any rights, remedies, obligations or liabilities that have accrued up to the date of termination or expiry, including the right to claim damages for any breach that existed at or before such date.

3. Services

3.1 Provision of Access

IMD grants Users a non-exclusive, non-transferable right to access and use the Software during the term of this Agreement.
The Software shall be used solely by Authorized Users in accordance with these Terms and limited to legitimate recruitment purposes.
IMD shall provide Users with Access Credentials from the Effective Date of registration.

3.2 IMD Materials License

IMD grants Users a non-exclusive, non-transferable license to use the IMD Materials during the term of this Agreement solely for internal recruitment and business purposes.

3.3 Service and System Control

IMD retains sole control over:

The operation, provision, maintenance and management of the Services and IMD Materials;
The IMD Systems;
The location(s) where Services are performed;
The selection, deployment, modification and replacement of the Software; and
Performance of maintenance, upgrades, corrections and repairs.

Users shall not utilize the Services to provide or enable products, services, or value to third parties in any commercial manner unless specifically provided for in a separate agreement.

3.4 Data Back-up

IMD is responsible for all back-up of data and shall automatically back-up data on behalf of Users.

3.5 Changes to Services

IMD reserves the right to make changes to the Services and IMD Materials to:

Maintain or enhance the quality or delivery of services;
Improve competitive strength or market position;
Improve cost efficiency or performance; and/or
Comply with applicable law.

4. Service Levels

4.1 Availability

IMD shall use commercially reasonable efforts to make the Services available at least 98% of the time, excluding exceptions such as Scheduled Downtime, official public holidays in South Africa, and non-business days.

4.2 Scheduled Downtime

IMD will use commercially reasonable efforts to:

Schedule downtime for routine maintenance between 2 a.m. and 7 a.m. during business days; and
Give Users at least 12 hours' prior notice of all scheduled downtime.

4.3 Support

Support is available via email at support@istratgo.com with a response time within 48 hours.

5. Account Registration and User Obligations

To use certain features of the platform, you must create an account. You agree to:

Provide accurate, current, and complete information during registration;
Maintain the security of your password and Access Credentials;
Notify us immediately of any unauthorised use of your account;
Accept responsibility for all activities that occur under your account;
Set up, maintain and operate in good repair all systems through which the Services are accessed; and
Provide all cooperation and assistance as IMD may reasonably request.

6. Job Seeker Terms

As a Job Seeker, you acknowledge and agree that:

Information you provide in your profile (including your CV, skills, experience, and qualifications) will be visible to registered Employers and Recruiters for the purpose of matching you with job opportunities;
You are responsible for the accuracy of information in your profile and applications;
Submitting a job application does not guarantee employment or an interview;
You will not misrepresent your qualifications, experience, or identity; and
IMD does not warrant or guarantee any employment results obtained by utilizing the platform.

7. Employer and Recruiter Terms

As an Employer or Recruiter, you acknowledge and agree that:

Job postings must be for genuine, lawful employment opportunities;
You will not use candidate information for any purpose other than recruitment;
You will comply with all applicable employment and data protection laws;
You will not discriminate against candidates on any unlawful basis;
You are responsible for the accuracy of your job postings; and
You shall use the platform solely for internal recruitment purposes and not to provide commercial services to third parties unless separately agreed.

8. Acceptable Use

You agree not to:

Use the platform for any unlawful or fraudulent purpose;
Upload malicious content, viruses, or harmful code;
Copy or duplicate any of the Services;
Decompile, disassemble, reverse engineer or otherwise attempt to obtain the source code of the Software;
Modify, alter, tamper with or repair any of the Software, or create any derivative product;
Interfere or attempt to interfere with the functionality or proper working of the Software;
Scrape, harvest, or collect data from the platform without authorisation;
Impersonate any person or entity;
Use the Software for a greater level of usage than that for which fees have been paid; and
Use candidate data obtained through the platform for unsolicited communications unrelated to legitimate job opportunities.

9. Data Protection and Privacy

Your use of the platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the platform, you consent to the practices described in our Privacy Policy.

IMD warrants and undertakes:

To process Data only for the purposes of providing the Services and to act solely on lawful instructions;
To keep Data logically separate from data processed on behalf of any other third party;
To maintain appropriate and sufficient technical and organisational security measures to protect Data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access;
To comply with all applicable privacy and data protection laws, including the Protection of Personal Information Act 4 of 2013 (POPIA);
To notify Users immediately of any Security Breach and take all reasonable steps to remedy it.

Important: By creating a profile, Job Seekers consent to their profile information being accessible to Employers for recruitment purposes. Employers agree to use this data only for evaluating candidates for legitimate employment opportunities.

10. Intellectual Property

The platform, its design, features, Software, and content are the Intellectual Property of IMD and are protected by intellectual property laws.
Nothing in this Agreement shall be deemed to contemplate a transfer of any of IMD's Intellectual Property to any User or third party.
You may not copy, modify, or distribute any part of the platform without IMD's written permission.
Users retain ownership of their own content uploaded to the platform (such as CVs, job postings, and company information).

11. Confidentiality

All Confidential Information communicated by either Party shall be received in strict confidence and used only for the purposes of this Agreement.
Each Party will use reasonable means to prevent disclosure and protect the confidentiality of such information.
These obligations do not apply to information which is publicly known, rightfully received from a third party, independently developed, or required to be disclosed by law.

12. Limitation of Liability

IMD provides the platform on an "as is" basis. We do not guarantee that:

The platform will be available at all times without interruption;
Job Seekers will receive employment offers through the platform;
Employers will find suitable candidates for all positions;
The Software is fit for any particular purpose or that specific business or performance results will be obtained.

The provision of Services may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications. IMD shall not be responsible for any delays or delivery failures resulting from such problems.

To the maximum extent permitted by law:

Neither Party shall be liable to the other for consequential, indirect or punitive damages;
Neither Party shall be liable to the extent that such claim arose by reason of the negligent or intentional acts of the other Party;
Nothing shall exclude or limit liability for death or personal injury resulting from negligence or wilful misconduct.

13. Representations and Warranties

Each Party represents and warrants that:

It is a duly formed and validly existing entity under applicable laws;
It has all requisite power and authority to perform its obligations under this Agreement;
The execution and performance of this Agreement does not contravene its governing documents or any material provision of any other agreement; and
This Agreement constitutes its legal, valid and binding obligation.

IMD does not warrant that the Software is fit for purpose nor does IMD warrant the business or employee performance results obtained by the User by utilising the Software.

14. Dispute Resolution

14.1 Good Faith Resolution

If any dispute arises relating to this Agreement, the Parties shall meet and use reasonable efforts to resolve such dispute through good faith negotiation. Should the Parties fail to resolve the dispute within seven (7) days, the matter shall be referred to mediation in accordance with the rules of the Arbitration Foundation of Southern Africa (AFSA).

14.2 Arbitration

Should mediation fail, the dispute shall be referred to arbitration in accordance with the rules of AFSA. Each Party shall bear its own costs unless the arbitrator decides otherwise. Either Party shall be entitled to approach any competent court for urgent relief on an interim basis.

14.3 Obligations During Disputes

While a dispute is continuing, the Parties are required to continue to perform their respective obligations under this Agreement until such dispute has been fully and finally resolved.

15. Non-Solicitation of Employees

Neither Party will directly or indirectly solicit or endeavour to entice away any employees of the other Party for six (6) months after termination of this Agreement. This prohibition does not apply where the employee is responding to a publicly available recruitment advertisement.

16. Notices

All notices under this Agreement shall be in writing and delivered in person, sent by courier, or transmitted by email. A written notice actually received by a Party shall be adequate notice notwithstanding that it was not sent to or delivered at the chosen address.

17. General

17.1 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of South Africa, without giving effect to conflicts of law rules.

17.2 Entire Agreement

This Agreement constitutes the entire agreement between the Parties and supersedes all prior agreements, understandings or arrangements in respect of the subject matter. No Party shall be bound by any term, representation, warranty, promise or the like not recorded herein.

17.3 Amendments

We may update these Terms from time to time. No amendment shall be effective unless in writing. Continued use of the platform after changes are posted constitutes your acceptance of the updated Terms.

17.4 Waivers

No failure or delay by any Party in exercising any right shall constitute a waiver, and no waiver shall have effect unless given in writing and signed by such Party.

17.5 Survival

Any provision of this Agreement which contemplates performance subsequent to termination or expiry shall survive and continue in full force and effect.

18. Contact Us

For questions about these Terms, please contact us:

Email: support@istratgo.com
Phone: +27 (010) 035 0223
Address: Fourways Golf Park, Roos Street, Fourways, Johannesburg, 2190